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Cancellation and Refund Policy

Pre-register or Register for our classes online: astrud@connectiveworldenergy.com, +1 252-876-7737.

Pre-registration must be secured by credit card or deposit. All classes are subject to cancellation if there are less than 2 individuals registered for the class. If cancellation occurs due to insufficient enrollment, you will be notified at least five days prior to the class and you will be entitled to a refund. There are no refunds for attendee cancellations. Class needs to be paid in full by participant before the class date starts.

POLICIES AND PROCEDURES

ARRIVAL

Please arrive 15 minutes prior to your scheduled appointment time to allow a relaxed check-in and time to disconnect from the outside. First-time clients will be asked to provide information on medical history, lifestyle, and preferences while in our center. This information is used solely to provide you with the best care possible and remains confidential. A more detailed consultation will be provided during your service.

SERVICES

Quality service is our top priority. Please advise your service provider of any medical conditions or concerns, including medication use, before your service. Please tell us if you are pregnant, attempting to conceive, have high blood pressure or other circulatory issues, etc. The therapies we provide are effective, so the more we know about you, the better we can affect your treatment’s outcome.

PAYMENT AND CANCELLATION POLICY

We accept cash, checks, Visa, MasterCard, debit or credit, and gift cards. There is a $35 charge for any returned check. Please book your appointment as early as possible to insure your first choice of appointment times. You may book appointments in person or by phone. Every appointment must be secured by credit card or deposit. We attempt to confirm all appointments in advance. If you must cancel or reschedule, we ask that you do so 24 hours or more, before your service was originally scheduled to begin. We reserve the right to require payment for “no show” appointments.
All prices and services are a subject to change.
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